Bob Wertz


Brands: Federated

Self-hosted social

There’s lots of hype about Mastodon as people flee Twitter, but lately, I’ve been thinking about how brands will function on federated social sites.

If the big brands in the world are going to give Mastodon a shot, they aren’t going to just join an existing instance… they’ll host their own server for all of their related accounts. Let’s say you are a large international brand like Starbucks. Are you going to use @starbucks@mastodon.social? Not when you can have @official@starbucks.com, @news@starbucks.com, and @customercare@starbucks.com. If you run your own instance, you never have to worry about someone grabbing a handle you wanted to use. No worries about the content moderation policy on the instance you’ve selected. And because of the way ActivityPub works, your posts will be visible across Mastodon and other compatible services. As a bonus, it’s much harder for a fraudulent account to spoof you if you connect your federated social account to your primary domain name.

(In reality, someone will create a service to manage this for brands and charge big money for it, because there is no way a corporate IT department is going to accept the risk of running a Mastodon instance.)


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