The Sticker Mule email arrived in my inbox, but I didn’t see it at first. Instead, I saw the backlash on Threads.
Here’s the thing, I knew the owner was conservative, but it didn’t really matter to me. I’d randomly order stickers (or keychains) whenever they had a great special. And they ran specials a lot.
Many companies take stands on issues as a way to signal their values. But most of the time, those topics are carefully chosen to align with their customer beliefs. There is an entire discipline in public relations scholarship called Corporate Social Responsibility that studies this strategy.
But this crosses a line. Blasting your entire business mailing list with a political message — a mailing list that is a massive asset to your sales funnel — is just stupid.
Why? You are choosing to voluntarily spam your mailing list with a political message that half of your list likely...