Big crowd to celebrate the National Championship

The new logo blues

This post was originally posted on April 5, 2017 on Sketchbook B. It’s reposted here as part of a project to move some of my favorite writing to my new site.


Designing a logo is only the beginning…

A few weeks ago, I drove into work, listening to podcasts along the way in. Specifically, I was listening to Roman Mars interview one of my favorite designers, Michael Beirut, about logos. And specifically, the “bloodsport” that is public criticism of logos.

And then, shortly after arriving at the office, the Columbia Visitors Bureau unveiled their new logo and tagline for Columbia, SC. And my little geographic corner of social media exploded. I received text messages and direct messages asking what I thought. It was a hot topic of discussion around the office.

As a rule, I don’t normally critique work by other firms. I don’t know what they discovered in their research. And I didn’t work with their clients and deal with their constraints. I will say that like most designs, there are things I like and things I don’t like. But this blog post isn’t about the new Columbia logo.

Instead, it’s about how we rollout new identities.

It occurs to me that more than ever, the rollout of a logo is a critical part of it’s reception. New designs spread quickly across social media. Opinions form. Criticism starts immediately. And people start asking questions.

I first saw the logo on the article from the Free Times. And the main image was an ad, that used the new Brick C* as an element in the word “crafted.” Of course, it read “rafted.” Much of the early criticism I saw was centered around this ad… not the logo. There was confusion about how much was spent on the logo and research. Questions about why the work wasn’t done in Columbia. Every question about inspiration, cost, how the vendor was chosen could have been easily predicted and shared proactively on a web site at launch.

Would it have eliminated criticism? Absolutely not. There are people in any community who are going to hate anything you do and complain about any money you spend on design.** But being more strategic about the rollout might have helped rally some support, especially from designers and communications professionals.***

In today’s world, design firms need to start building extensive rollout planning into their budgets and plans. It’s not good enough to do the work for the client anymore — you have to help sell the final solution to stakeholders.

And clients need to accept that their audiences may be resistant to new identities and be prepared for strong — and likely critical — opinions. An extensive rollout plan is going to add to the time and cost, but is a critical part of your overall investment.

I don’t know when I’ll rollout a brand new identity again. But when I do, I will spend as much time planning the rollout as I do the fine tuning the design.


* USC’s athletic logo is the real block C. So I’m calling the new Columbia logo the brick C, since bricks are the inspiration for the mark. A local firm would have known that a prominent mark in town was already referred to as the block C.

** I saw some comments on social media asking why we couldn’t have a design contest like we did for the new flag. Sigh… it’s a slippery slope, y’all.

*** This week, the IABC chapter in town had a presentation on the new identity. I didn’t get to go, but from the reaction on Twitter, it seemed filled with insights and explanations for the approach. Imagine if the IABC presentation had been given the same day as the rollout. Or even the day before as a sneak preview…


Bob Wertz writes about design, technology and pop culture at Sketchbook B. Bob is a Columbia, South Carolina-based designer, creative director, college instructor, husband and dad. He’s particularly obsessed with typography, the creative process and the tools we use to create. In his spare time, he attempts to be diplomatic.

Champs!

Team Wertz after church…

Windy in Asheville.

Ghost sign

Ice on car

Little brother patiently waiting for his sister’s gymnastics class to be over.

Sunday Snowday

The early bird gets…

This post was originally posted on March 12, 2017 on Sketchbook B. It’s reposted here as part of a project to move some of my favorite writing to my new site.


Why does everyone wants to be first?

The fifth post in my ongoing series on conventional wisdom.

In 1670, John Ray published the proverb ”The early bird catcheth the worm." More than three centuries later, we’re still obsessed with being first.

First to post something on social media.

First to buy the newest gadget.

First to meet with a client.

But let’s take the proverb to its unstated, but logical conclusion: “The early bird gets the worm; the lazy, slacker second bird gets nothing.” And I’m not sure that’s good advice.

There are absolutely advantages to getting there first. If you are the first company to bring a new product to market, you have a distinct advantage against your competitors. In news, being the first to report “breaking” news draws viewers.

But our obsession with being first doesn’t always make a whole lot of sense. You don’t have to be first to be successful. I might argue that:

The early bird gets the early worms.

Your business strategy might be build around getting the “early worms.” The tech company with a cutting edge product gets the early adopter consumer who will pay a premium. Many companies have successful business strategies centered around being first.

But there are also advantages to being second. You can see what your competitor is doing. Learn from their mistakes. You might miss out on the “early worms,” but in today’s international marketplace, there are plenty of “worms” all over the world to sell to.

Apple is one of the world’s most valuable companies. They weren’t the first to develop the computer. Or the portable music player. Or the smartphone. They don’t try to always be first. They strive to be the best. And they’ve been successful with that strategy.

So there is a reason to be first. And a reason to be second.


Bob Wertz writes about design, technology and pop culture at Sketchbook B. Bob is a Columbia, South Carolina-based designer, creative director, college instructor, husband and dad. He’s particularly obsessed with typography, the creative process and the tools we use to create. In his spare time, he is trying to get more sleep and wake up earlier… Follow Bob on Twitter and Instagram.

B or 13?

Slow and steady wins…

This post was originally posted on February 26, 2017 on Sketchbook B. It’s reposted here as part of a project to move some of my favorite writing to my new site.


Does speed always lose?

The fourth post in my ongoing series on conventional wisdom.

We all know the story of the tortoise and the hare. It’s one of Aesops fables and has been a staple of conventional wisdom since around 600 BCE.

The hare challenges the tortoise to a race. Gets cocky. Takes a nap in the middle of a race. The tortoise passes him and wins. And the moral of the story is: Slow and steady wins the race.

Wait! Except that’s not the moral at all. The moral is “Don’t get cocky and lose focus.” The tortoise was slow and steady, and yes, he wins. But if the hare doesn’t goof off, the tortoise loses in a landslide.

So why do we all remember “slow and steady wins the race?” Because I think it’s a comforting thought. If you work slowly and methodically, you will succeed no matter how quick your competition is. I fear that’s bad advice in today’s fast moving world.

I hear echoes of “slow and steady” all the time, with the distinct impression that slow somehow equals strategic and fast equals reckless. I don’t buy into that. I think it’s a oversimplification of reality.

First of all, everything depends on the “race.” I could believe that slow and steady wins the really long endurance race. But fast always wins in a shorter race.

I’m still not sure that’s right, though. There are people and companies that can move quickly without losing focus. And those people are going to win the short races and the long races, too.

Perhaps the true moral of the story has nothing at all to do with speed and everything to do with consistency:

It doesn’t matter if you are fast or slow, steady wins the race.

Let’s just take speed out of the equation. Being consistent is key. Don’t slack off if you have a lead. Don’t quit if you fall behind.

The hare wasn’t true to his talent, slacked off and lost focus. The tortoise moved as fast as he could. In the end, the tortoise’s consistency was the key to success — not his slow pace.


Bob Wertz writes about design, technology and pop culture at Sketchbook B. Bob is a Columbia, South Carolina-based designer, creative director, college instructor, husband and dad. He’s particularly obsessed with typography, the creative process and the tools we use to create. In his spare time, he is trying to get back into running… slowly.

What I’m doing today.

Spring

If at first you don’t succeed…

This post was originally posted on February 21, 2017 on Sketchbook B. It’s reposted here as part of a project to move some of my favorite writing to my new site.


Does effort solve all problems?

The third post in my ongoing series on conventional wisdom.

We’ve all heard the classic saying “If at first you don’t succeed, try, try again.” Don’t give up! Determination will win the day! Increased effort is the solution to all problems.

The saying was popularized by William Hickson, a British education writer in the mid-1800s. The full phase is:

‘Tis a lesson you should heed:
Try, try, try again.
If at first you don’t succeed,
Try, try, try again.

The rhyme was obviously intended for to encourage school children to keep up their studies until they mastered a concept. But this simple message has grown into so much more than that.

The message that “effort solves everything” is ingrained in the American psyche. I’ve seen this phrase used by parents, managers, teachers, pastors and coaches. I’ve even used this phrase with my kids and my students. It’s intended to be inspirational, right? Just try harder and you, too, can succeed.

Often, it’s shortened to just be “Well, if at first you don’t succeed…” and endless and continuous effort is simply implied as an obvious next step.

Is this good advice for kindergarteners learning to ride a bike? Sure. Is this good advice for business? Not really.

“If at first you don’t succeed, try, try again” implies that no matter what, you need to stay the course. If you try harder, you’ll eventually get it. And if you fail, it’s your fault for not trying harder.

You’ll pass the test.

You’ll make the sale.

You’ll solve the problem.

But all this focus on effort ignores one significant fact: Sometimes, no matter how hard you try, you fail.

Repeating the same approach over and over might not get you closer to a solution. It only wastes time and resources. Effort is only part of the solution.

So how about an adjustment to the classic saying:

If at first you don’t succeed, ask why.

Once you understand why you failed, it’s easier to figure out a path forward. If you are headed the wrong way, continuing ahead blindly only gets you further from your goal.

Effort alone can’t always solve the problem. If you don’t know how to study for a test, studying more won’t help. Working harder won’t help your sales staff sell a flawed product. When you evaluate what went wrong, you’ll often find an better solution.

Every so often, you’ll find the goals that you’ve set are unachievable. I’m not advocating quitting, but there are times and situations where no amount of effort is going to help you reach an impossible goal. That’s okay. Reevaluate your priorities and figure out the next step.


Bob Wertz writes about design, technology and pop culture at Sketchbook B. Bob is a Columbia, South Carolina-based designer, creative director, college instructor, husband and dad. He’s particularly obsessed with typography, the creative process and the tools we use to create. In his spare time, he is annoying his kindergarten-teacher wife with this post.

Fun night with my team at the Addy Awards. And we managed to catch Liz’s guitar teacher’s band at the Art Bar.

Pink lights.

Main Street